Two different Apple features are both called Continuity Camera, which is why the help you find so often describes a screen you are not looking at. One turns an iPhone into the camera your Mac uses on a video call. The other opens the iPhone's camera from inside a Mac document and drops the shot straight in. This page separates the two, lists everything that has to be true before either will connect, and works through what to do when the Mac will not see the phone.

The quick answer: Continuity Camera is two features with one name, and both fail for the same handful of reasons. Put the Mac and the iPhone on the same Apple Account with two-factor authentication on, turn Bluetooth and Wi-Fi on at both ends, and keep the two devices in the same room. For webcam use the iPhone also has to be locked and still with its rear camera facing you. Neither feature can send a photo you already took, and if that is what you actually need, a clipboard transfer does it in seconds. Free for iPhone Free for Mac

Continuity Camera is two Apple features sharing one name

The Apple logo, a solid black apple with a bite out of the right side and a leaf above it
Apple gave two different features the same name, so the fix you need depends entirely on which of the two you actually meant.

Almost every argument about whether Continuity Camera works starts here, with two people describing different things. Five points separate them:

Camera to Clipboard puts any phone photo on the Mac clipboard

If you came here because you wanted a picture off your phone and onto your Mac, rather than because you wanted a webcam, this is the shorter way to it.

The Camera to Clipboard app showing the photo library grid on an iPhone The Camera to Clipboard app previewing a photo before sending it to the computer
Pick any photo already on the phone, send it, and it is on the Mac clipboard.
Select a photo on the iPhone, then paste it on your Mac with a right-click Paste Image
Pick a photo on the iPhone, then right-click on your Mac and choose Paste Image.
  1. Install Camera to Clipboard on the phone and the desktop app on the Mac.
  2. Pair once by scanning a QR code, about ten seconds.
  3. Take a fresh photo on the phone, or pick one from the camera roll, and send it.
  4. Press Cmd + V on the Mac.

Free to download and try on both ends.

Continuity Camera as a webcam beats the camera built into a Mac

An iPhone mounted on the lid of a MacBook Pro, acting as the Mac's webcam during a FaceTime call
The iPhone clips to the lid and its rear camera becomes the Mac's webcam. The phone has to be locked and left alone, which is what most of the failures further down this page come back to.

The webcam sense of Continuity Camera is the one most people mean when they say the words today. Setting it up takes four steps:

  1. Sign the Mac and the iPhone into the same Apple Account, with two-factor authentication turned on.
  2. Turn Bluetooth and Wi-Fi on for both, and put the phone within a few feet of the Mac.
  3. Stand the iPhone still and locked, with its rear cameras pointing at you.
  4. Open the video app on the Mac and pick the iPhone from its camera menu.

What you get for that is a noticeably better call, plus three effects the Mac's own camera cannot produce.

Continuity Camera can drop a new photo straight into a Mac document

This is the older sense, and it is the one closest to simply moving a picture from a phone to a computer. It runs like this:

  1. Put the cursor where the picture should go, in a Mac app that supports it such as Notes, Mail, Pages or TextEdit.
  2. Right-click there, or open the app's File menu, and choose Import from iPhone or iPad.
  3. Choose Take Photo, Scan Documents or Add Sketch, and the camera opens on the unlocked iPhone.
  4. Take the shot on the phone and tap Use Photo. It appears on the Mac a moment later.

Continuity Camera needs six things true before it connects

The iPhone AirPlay and Continuity settings screen, showing the Handoff switch turned on and the Continuity Camera switch turned on below it
Continuity Camera has to be on here before a Mac can use the phone at all. Of the six conditions, this is the only one that is a setting rather than something about where the phone is or what it is doing.

Every one of these is also a way for the feature to fail, and they are worth checking in this order because the first two account for most of it.

The Mac hides the iPhone camera option until the phone is locked

The commonest complaint is that the iPhone never turns up in the Mac's camera list at all. Six things clear that, in the order that finds it fastest.

A greyed out Import from iPhone menu means the Mac lost the phone

The insert sense of Continuity Camera fails differently, and the way it fails tells you a lot before you change anything.

Continuity Camera drops mid call when the iPhone gets interrupted

The third failure is the one that costs you in front of other people, because it happens after everything has already worked. Six causes account for nearly all of it.

Continuity Camera cannot send a photo you already took

Every Continuity Camera fix on this page assumes Continuity Camera is the tool for the job. For a large share of the people who look it up, it never was, and these are the limits that decide it.

Illustration of how tangled and error-prone moving a photo from a phone to a computer can be, ending in Transfer Failed
Continuity Camera covers the fresh shot. The photo you took yesterday still has to travel some other way.

Apple's Continuity features all need a Mac at the other end

Continuity Camera is often confused with the other Apple features that move things between a phone and a computer, so here is what each one actually does.

Feature Sends a photo already on the phone Where the photo ends up Works with a Windows PC Works from an Android phone Frees up the phone while it runs
Continuity Camera as a webcam No, it only films live Nowhere, there is no file No No No, locked in a stand
Continuity Camera Import from iPhone No, it shoots a new one In the open Mac document No No Only while you shoot
AirDrop Yes, any photo or batch In the Mac Downloads folder No No Yes
Universal Clipboard Yes, when it works at all On the Mac clipboard No No Yes
Camera to Clipboard Yes, one or a batch On the computer clipboard Yes Yes Yes

Use Continuity Camera to shoot and Camera to Clipboard to send

All of these work, so the choice comes down to one question: does the picture exist yet? Find your situation below.

Common questions about Continuity Camera on a Mac

What is Continuity Camera on a Mac?
Continuity Camera is two Apple features sharing one name. In the first, the iPhone becomes the camera your Mac uses on a video call, with Centre Stage, Desk View and Studio Light. In the second, you choose Take Photo or Scan Documents from inside a Mac app and the iPhone's camera opens, then the shot lands directly in the Mac document. Both need the Mac and the iPhone signed into the same Apple Account, with Bluetooth and Wi-Fi on at both ends.

Why is Continuity Camera not working on my Mac?
Work through the requirements in order. Both devices have to be on the same Apple Account with two-factor authentication turned on, Bluetooth and Wi-Fi have to be on for both, and the two have to be near each other. For webcam use the iPhone must also be locked, stationary and pointing its rear camera at you. If all of that is already true, connect the iPhone to the Mac with a cable, which works in plenty of cases where wireless will not.

Why is Import from iPhone greyed out on my Mac?
A greyed out menu item means the Mac app does support the feature and simply cannot reach your phone. Wake and unlock the iPhone, check that Bluetooth and Wi-Fi are on at both ends, and confirm that both devices are signed into the same Apple Account. If the menu item is missing altogether rather than greyed out, that Mac app never supported Continuity Camera in the first place.

Can Continuity Camera send a photo that is already on my iPhone?
No. Continuity Camera always takes a new picture, and there is no way to pick an existing one out of the camera roll. To send a photo you already took, use AirDrop to save it as a file on the Mac, or Camera to Clipboard to put it straight onto the computer's clipboard ready to paste.