Two different Apple features are both called Continuity Camera. One turns an iPhone into the camera your Mac uses on a video call. The other opens the iPhone camera inside a Mac document and drops the shot straight in. This page separates the two, then fixes each one.

The quick answer: put the Mac and the iPhone on the same Apple Account, with Bluetooth and Wi-Fi on at both ends. For webcam use, lock the phone and stand it still in landscape. Neither feature can send a photo you already took. Free for iPhone Free for Mac Free for Android Free for Windows

The Apple logo, a solid black apple with a bite out of the right side and a leaf above it

Continuity Camera is two Apple features sharing one name

Most arguments about whether Continuity Camera works start with two people describing different things.

Illustration: two smartphones lying flat, one showing a closed padlock and one showing a coral circle

Webcam use needs a locked iPhone and insert use needs an awake one

Which of the two you mean decides the fix, because they ask for opposite things.

The Camera to Clipboard app showing the photo library grid on an iPhone The Camera to Clipboard app previewing a photo before sending it to the computer

Camera to Clipboard sends a photo you already took to a Mac

If you wanted a picture off your phone rather than a webcam, this is shorter.

Select a photo on the iPhone, then paste it on your Mac with a right-click Paste Image

Send a phone photo to a Mac or a Windows PC over your own Wi-Fi

Three things change once the transfer is not an Apple feature.

  1. Install Camera to Clipboard on the phone and the desktop app on the Mac.
  2. Pair once by scanning a QR code, about ten seconds.
  3. Take a fresh photo on the phone, or pick one from the camera roll, and send it.
  4. Press Cmd + V on the Mac.

Free to download and try on both ends. The free version adds a small watermark and caps photos at 1920px. Pro removes both.

An iPhone mounted on the lid of a MacBook Pro, acting as the Mac's webcam during a FaceTime call

Set up the iPhone as a Mac webcam in four steps

The webcam sense is what most people mean today, and it takes four steps.

  1. Sign the Mac and the iPhone into the same Apple Account, with two-factor authentication on.
  2. Turn Bluetooth and Wi-Fi on for both, and keep the phone near the Mac.
  3. Stand the iPhone still and locked, in landscape, with its rear cameras facing you.
  4. Open the video app on the Mac and pick the iPhone from its camera menu.
Illustration: a small grey circle beside a much larger bright blue circle

An iPhone webcam beats the camera built into any Mac

You get a better picture, plus three effects the Mac's own camera cannot produce.

All three switch on in the Mac's Control Centre, in a Video section that appears while an app is using the camera.

Illustration: a photo card resting on a plain document page with a blue arrow pointing down onto it

Import from iPhone drops a new photo into an open Mac document

This is the older sense of Continuity Camera, and it runs in four steps.

  1. Put the cursor where the picture should go, in an app such as Notes, Mail or Pages.
  2. Right-click there, or open the app's File menu, and choose Import from iPhone or iPad.
  3. Choose Take Photo, and the camera opens on the unlocked iPhone.
  4. Take the shot and tap Use Photo. It appears on the Mac a moment later.
Illustration: a crooked sheet of paper with a blue arrow pointing to a straightened sheet

Scan a page or a sketch into a Mac document from the iPhone

The same menu holds two more choices, and there are other ways to scan a document to a computer.

Illustration: a smartphone and a laptop joined by a blue line with a coral key between them

Put the Mac and the iPhone on one Apple Account to connect

Three conditions have to be true for either feature, and they cause most failures.

Illustration: three curved blue arcs in the gap between a smartphone and a laptop

Turn Personal Hotspot off and check both operating systems

Three more requirements decide whether the feature is there at all.

Illustration: a tall grey rectangle and a wide blue rectangle with a coral tick beside the wide one

Lock the iPhone and stand it up before the Mac will list it

The commonest complaint is that the iPhone never appears in the Mac's camera list.

The iPhone AirPlay and Continuity settings screen, showing the Handoff switch turned on and the Continuity Camera switch turned on below it

Turn the iPhone's own Continuity Camera switch off and on again

The phone carries a switch that removes it from every Mac, and it is easy to miss.

Illustration: a blue cable between a smartphone and a laptop with a coral circular arrow beside them

Try a cable, then a Mac app update, then a restart

If the phone still does not appear, work down these three in order.

Illustration: a laptop and a smartphone far apart with a faint grey dashed line between them

A greyed out Import from iPhone means the Mac lost the phone

The insert sense fails differently, and how it fails tells you a lot.

Illustration: a smartphone with a blue circular arrow around it and small blue arcs beside it

Wake the iPhone and cycle Bluetooth to revive Import from iPhone

Three fixes bring a greyed out menu item back, in the order worth trying.

Illustration: a blue line between a smartphone and a laptop with a break and a coral square at it

Keep your hands off the iPhone to stop a Mac call dropping

The third failure costs you in front of other people, because it happens mid call.

Illustration: a smartphone with a nearly full blue battery beside it and a cable to a laptop

Charge the iPhone and use a cable for a long Mac video call

Two more things end a call that has already been working.

Illustration of how tangled and error-prone moving a photo from a phone to a computer can be, ending in Transfer Failed

Continuity Camera cannot send a photo you already took

Every fix above assumes Continuity Camera is the right tool. Often it never was.

Illustration: three smartphones in a row each joined by a short blue line to one laptop

Apple's Continuity features all need a Mac at the other end

Continuity Camera is easy to confuse with Apple's other features, so here is each one.

Feature Sends a photo already on the phone Where the photo ends up Works with a Windows PC Works from an Android phone Frees up the phone while it runs
Continuity Camera as a webcam No, it only films live Nowhere, there is no file No No No, locked in a stand
Continuity Camera Import from iPhone No, it shoots a new one In the open Mac document No No Only while you shoot
AirDrop Yes, any photo or batch In the Mac Downloads folder No No Yes
Universal Clipboard Yes, when it works at all On the Mac clipboard No No Yes
Camera to Clipboard Yes, one or a batch On the computer clipboard Yes Yes Yes
Illustration: two blue arrows side by side, one ending at a document page and one at a laptop

Use Continuity Camera to shoot and Camera to Clipboard to send

All of these work, so the choice is one question. Does the picture exist yet?

Common questions about Continuity Camera on a Mac

What is Continuity Camera on a Mac?
Continuity Camera is two Apple features sharing one name. In the first, the iPhone becomes the camera your Mac uses on a video call. In the second, you pick Take Photo or Scan Documents inside a Mac app, and the shot lands in the document. Both need the same Apple Account on each device, with Bluetooth and Wi-Fi on.

Why is Continuity Camera not working on my Mac?
Work through the requirements in order. Both devices need the same Apple Account with two-factor authentication, Bluetooth and Wi-Fi on, and a gap of under 10 metres. For webcam use the iPhone must also be locked and stationary, in landscape, with its rear cameras facing you. If that is all true, connect the two with a cable.

Why is Import from iPhone greyed out on my Mac?
A greyed out menu item means the Mac app does support the feature and cannot reach your phone. Wake and unlock the iPhone, check Bluetooth and Wi-Fi at both ends, and confirm the same Apple Account. If the item is missing rather than greyed out, that Mac app never supported Continuity Camera.

Can Continuity Camera send a photo that is already on my iPhone?
No. Continuity Camera always takes a new picture, and nothing in it offers your camera roll. To send a photo you already took, use AirDrop to save it as a file on the Mac. Camera to Clipboard puts it straight on the computer's clipboard, ready to paste.